Policies

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Sewing Classes • Alterations • Swimwear Orders

Sewing Classes & Camps

Sewing Classes

All sewing classes, courses, workshops, and keiki camps are non-refundable. When you register, your seat is reserved specifically for you and may prevent another student from booking.

Cancellations

If you are unable to attend, please contact us as soon as possible.

With enough advance notice, we may be able to reopen your seat and offer it to another student. If we are able to successfully fill your seat, we may reimburse your class payment.

We cannot guarantee that a canceled seat will be filled, and refunds will not be issued for an unfilled seat.

Emergencies

We understand that emergencies happen. In the case of an emergency that prevents you from attending your scheduled class, we may provide a The Sandy Seamstress gift card for the amount paid, which can be used toward a future class or eligible studio service.

Emergency credits are handled on a case-by-case basis.

No-Shows & Last-Minute Cancellations

Students who do not attend their scheduled class without notice are not eligible for a refund, credit, or transfer.

Last-minute cancellations are generally non-refundable because we are unlikely to fill the reserved seat on short notice.

Multi-Day Classes, Courses & Camps

Registration reserves your space for the entire course or camp.

We are unable to provide partial refunds or prorated credits for individual days or sessions that a student misses.

Please Double-Check Your Dates

Before registering, please make sure the class date and time work with your schedule. Your registration is considered confirmation of your seat.

By registering for a class, workshop, course, or camp with The Sandy Seamstress, you acknowledge and agree to this cancellation policy.

Alterations

Alterations Policies

To keep our alterations schedule running smoothly and give each client the time and attention they need, please review our policies before booking.

Appointment Options

Drop-Off Appointment — $15 Deposit

Choose a Drop-Off Appointment for straightforward alterations or repairs that do not require you to try on the garment or be pinned/fitted.

The $15 deposit reserves your appointment and will be applied toward your final alteration total.

Full Fitting — $15 Fitting Fee

Choose a Full Fitting for garments that need to be tried on, pinned, measured, or assessed for fit by one of our seamstresses.

The $15 fitting fee covers your seamstress's dedicated fitting time and professional expertise.

The fitting fee is separate from the cost of your alterations and will NOT be applied toward your alteration total.

If you're unsure which appointment to choose, please select a Full Fitting if you expect to try on your garment.

Appointment Time & Item Limit

Alteration appointments are approximately 15 minutes.

We accept a maximum of 6 items per client, per appointment. If you have more than 6 items, please schedule an additional appointment.

Please arrive on time, as another client may be scheduled immediately after you or a class may be in session.

For fittings, please bring the shoes, undergarments, shapewear, or other items you plan to wear with your garment if they may affect the fit or finished length.

Turnaround Time

Our standard alteration turnaround time is approximately 3–4 weeks.

Turnaround times are estimates and may vary depending on the garment, complexity of the alteration, and our current workload.

Please book as early as possible if you need your garment for a specific date.

Rush Orders

Alterations needed in less than 3 weeks are considered rush orders.

Rush orders are accepted based on availability and are subject to a rush fee starting at $20+.

Rush fees may increase depending on:

How quickly the garment is needed
Complexity of the alterations
Number of garments/items
Current studio workload

We cannot guarantee that every rush request can be accommodated.

Wedding Gowns & Formalwear

Wedding gowns require additional time and typically require multiple fittings.

Please schedule bridal alterations well in advance of your wedding date. Pricing and turnaround times will depend on the gown and alterations required.

Cancellations, Rescheduling & No-Shows

We understand that plans change. Please cancel or reschedule your appointment at least 24 hours in advance.

Appointments canceled or rescheduled with less than 24 hours' notice, as well as no-shows, forfeit the $15 deposit or fitting fee.

The payment cannot be transferred to a future appointment, and a new $15 payment will be required to rebook.

Alteration Pricing

Alteration prices are based on the individual garment and the amount of work required.

Prices may increase for specialty fabrics, linings, multiple layers, formalwear, complicated garment construction, or alterations requiring reconstruction.

Your seamstress will review your garment and provide pricing at your appointment.

Payment & Pickup

Once your alterations are complete, you will receive a text message with a pickup link.

Please use the link to schedule your pickup.

Final alteration balances are due at pickup unless otherwise arranged.

Currently Not Accepting

At this time, we are not accepting:

Non-clothing items
Buttonholes

By booking an alterations appointment with The Sandy Seamstress, you acknowledge and agree to the policies above.

Thank you for respecting our seamstresses' time and helping us keep our alteration appointments running smoothly. ♡

Swimwear Orders

Custom Swimwear Orders
Q: How much is Shipping?

A: Sable Rose Bikinis ships exclusively with USPS Priority Mail, which also insures your package. We are currently providing free shipping for purchases over $75. All purchases below $75 is only a $7.50 flat rate fee.

Q: What happens if I order a custom swimsuit, and it doesn't fit, or I don't like it?

A: If there is any problem with the sizing or design email sablerosebikinis@gmail.com for an adjustment consultation. We offer a FREE 1x alteration to the fit/ size of a custom swimsuit within 30 days of receiving your purchase. Since all our pieces are custom, we are unable to accept returns. Shipping not included for adjustments. Sable Rose Bikinis is not liable for lost or stolen items while in transit.

Q: How long will it take to receive my order?

A: A Custom Swimsuit order will take around 7-9 days to complete, and 3-5 business days for shipping. If you need the swimsuit within a certain time frame, please leave a note on your order with any special requests.

-Premade Items will be shipped within 1-3 days of receiving the order, and 3-5 business days for shipping.

Q: What happens if my order doesn't arrive?

A: If your order does not arrive please contact sablerosebikinis@gmail.com. USPS Priority Mail includes insurance and provides tracking.

Q: What happens if the fabric I want is no longer available?

A: Our fabrics change pretty frequently. If a fabric is sold out, we will contact you via email to discuss different options for your order. If the fabric is still available from the manufacturer, it will take an additional 1-2 weeks to receive the fabric- no additional charge.